Cartie
Write to us
A bug, an idea or a question: one email is enough. It helps to include the version number from the bottom of the Settings screen.
banueldogayman@gmail.comWe reply within a week at most.
Common questions
How do I bring in the family?
In Settings, on the account screen, send an invite link, for example on WhatsApp. Whoever opens it joins the same account and sees the same lists.
What happens at the store?
In a list, tap "I'm at the store". Tap each item as it goes into the cart, and at the end "Finish shopping" takes what was bought off the list. Anything not found stays for next time.
Where do stars come from?
Stars are free. They are a reward inside the app, earned only by shopping: a star for each item that was on the list and went into the cart, plus 5 for finishing the trip, up to 100 a day. Stars can't be bought with money, sold, or exchanged for money, and they have no money value. Cartie has no purchases and no ads: everything in it is free.
In the Closet, in the profile, stars are swapped for hats, glasses and characters. These are decoration only: they change how things look and unlock no feature of the app. Stars don't expire. Undoing a finished trip takes back the stars it gave.
Can I be in more than one account?
Yes, up to 5, for example home and work. In Settings, "Switch account" moves between them. Each account is completely separate.
Notifications aren't arriving
In the phone's settings, under Cartie, allow notifications. The next time the app opens, it registers again.
Sign-in isn't working
Sign-in is through Apple or Google. Check the internet connection and update the app. Signing in with the same email through Apple and through Google reaches the same user.
How do I delete the user?
From inside the app, or by email to us. All the details are on the user deletion page.